Privacy Policy

Introduction

This privacy policy provides information on our privacy policies and the principles of personal data processing that are related to the services provided on SIA “LarixWood”, hereinafter referred to as – THE COMPANY, website www.larixwood.lv, hereinafter referred to as – THE WEBSITE. The customer (hereinafter referred to as–the USER) is any natural person or legal entity that performs any activity on the WEBSITE.

The COMPANY hereby informs you that personal data submitted to the COMPANY are safe and that personal data processing occurs in accordance with the effective regulatory enactments that govern data protection.

Received information

The COMPANY collects personal data that are voluntarily provided by the user of the WEBSITE:

by e-mail or upon the receipt of calls by a COMPANY representative;
by filling out the notification in the contact form of the WEBSITE;
on the WEBSITE, by filling other fields that may be filled in the form of questionnaires or enquiries, in order to contact the COMPANY;
by filling in physical documents and submitting them to the COMPANY by post, in person or otherwise.

When contacting the COMPANY via e-mail by using the contact form that is available on the WEBSITE or by using other options, the USER may indicate:

name, surname;
contact information (e-mail address and/or telephone number);
other required information that the USER wishes to provide, or which is required for the performance of the particular activity (cooperation, comment, recommendation, signing of a contract, etc.).

Use of the Received Personal Data

The COMPANY may use the obtained personal data in order to be able:

to provide the USER with the services and information requested by them;
to ensure the operation of the WEBSITE;
to provide efficient customer support;
to help prevent a threat or fraud or fraudulent activity;
to send informative notifications to the USER, information on the news, on the latest products or campaigns, if the USER has unambiguously agreed to receive such;
to comply with the requirements of the regulatory enactments;
to disclose personal data to state and municipal institutions in the cases where such disclosure is provided for by the regulatory enactments;
to process the references, complaints or any other information submitted by the USER;
to answer the questions of the USER, to specify questions or to answer other queries;
to send information to the USER or to contact the USER regarding the information on the available orders of products, development of co-operation, conditions of co-operation and other information that is important for both parties;
to process the personal data of the USER in a summarised way for statistical purposes in order to analyse and to improve the provided services and products.

In order to implement the requested services, provide information and meet our obligations to you, we may transfer your personal data to other companies that we cooperate with. These companies may only process your personal data in accordance with our instructions and may not use them for other purposes. Such companies, in accordance with the law and our co-operation agreement, are requested to protect your personal data.

Storage and Protection of Personal Data

The COMPANY uses various technical solutions and organisational security measures to protect the personal data of the USER. The data are only available to a limited number of people, and only authorised personnel.

As part of the performance of our legal duty, we may need to submit your personal data to law enforcement institutions, as well as state and municipal institutions at their request. We may also submit your personal data to law enforcement authorities, as well as state and municipal institutions in order to protect our legal interests, by drawing up, submitting and defending the requirements of regulatory enactments.

The personal data of the USER shall be stored for as long as required to exercise the purposes of the collection of such information by the COMPANY, and for as long as permitted or required by the requirements of regulatory enactments.

Personal Data Related Rights of the User

If the USER is a data subject in accordance with EU GDPR, the USER shall have different rights regarding their personal data, which are available here: EU data protection website https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en

Regulatory enactments that govern the sector of data protection grant you such rights that are related to your personal data protection.

Obligations of the User

We cannot guarantee the complete protection and safety of online data; we ensure the implementation of all reasonable measures to protect information that has been forwarded to us electronically. You are responsible for the electronic dispatch of any information and the correctness of information.